Contact us
Questions about a raffle, your account, or a prize? We're happy to help.
The quickest way to reach us is by email: support@packnpulls.com. We aim to reply within one working day.
Support hours
Monday to Friday, 9am to 5pm UK time (excluding bank holidays).
Complaints
If something has gone wrong, email us with the details and your account email and we'll acknowledge it and work to put it right. Our complaints approach is set out in the Terms & Conditions.
Postal address
124 City Road, London, England, EC1V 2NX